Quality training is at the heart of our service

At Nurseline, we ensure that our nurses and support workers meet the highest qualification criteria for current practices, and are committed to their ongoing training and development.

As part of this commitment, we operate a formal induction and training programme as well as specialist training relevant to their field. Our continuous improvement programme requires managers and employees to review and refresh their skills on a regular basis.

In addition to mandatory training, which includes Basic Life Support, Moving & Handling and Safeguarding, our staff also have access to the following in-house training:

  • Personality Disorders
  • Dementia Awareness
  • Autism Awareness
  • Learning Disabilities Awareness
  • Epilepsy & Buccal Midazolam
  • Mental Capacity Act & DoLS
  • Emergency First Aid at Work
  • Person Centred Care
  • Health & Safety at Work CIEH Level 2
  • PMVA (Prevention & Management of Violence & Aggression)
  • PROACT-SCIPr (Strategies for Crisis Intervention and Prevention)
  • Immediate Life Support

We ensure our clients will receive only the finest, fully trained and qualified team of registered nurses and support workers to deliver exemplary patient care. All our employees have a minimum of six months’ experience, along with two professional references, and go through a rigorous assessment and selection process. We verify all claims of experience in specialist fields.

We are also happy to integrate any site-specific training that you may require for our workforce.

Mandatory Refresher Training

This is a Mandatory training course designed to meet skills for health/skills for care standards and align to the Core Skills Training Framework.

This is a two-day face-to-face training course covering the following:

Day 1

  • Health & Safety at Work
  • Safeguarding Adults Levels 2/3
  • Safeguarding Children Levels 2/3
  • Fire Safety
  • Information Governance (inc. Caldicott Principles)
  • Infection Control
  • Conflict & Complaints Management
  • Lone Working
  • Equality, Diversity & Human Rights
  • Food Safety
  • Preventing Radicalisation

Day 2

  • Manual Handling
  • Basic Life Support (inc. a practical session and assessment)

PMVA (Prevention & Management of Violence & Aggression)

Delivered by specialists within MVA and members of the GSA, the training is updated regularly to keep up-to-date with new policies, procedure and best practice as recommended by NICE and BILD.

Theoretical Training – Learn outcomes set down by the NHS and CFSMS

  • Understanding behaviours – violence, aggression and anger, self-injury behaviour, verbal and physical
  • Conflict management models
  • Service user perspective
  • Associated risks with safe holding and restraint
  • Reasonable force
  • Legislation (Health and Safety) Mental Capacity Act, Mental Health Act, Human Rights
  • Post-incident and debriefing

Physical Training Skills 

  • Breakaway (disengagement) low and high level
  • De-escalation using physical techniques
  • Standing and escorting holds
  • Chair work (de-escalation and restraint)
  • Teamwork deployment
  • Low and high-level physical intervention techniques – floor-work, doorways, corridors, stairs