Lisa spent nearly thirty years in institutional care, dealing with complex mental health needs and having little control over her life. Known for her kind and caring nature, she often put others’ needs before her own, which negatively affected her mental and physical health. Nurseline Healthcare adopted a holistic and compassionate approach to support Lisa’s transition from hospital to community living.

The team, which included a Community Psychiatric Nurse (CPN), Positive Behavioural Support (PBS) Specialists, a General Manager, a Registered Manager, and other dedicated professionals, collaborated closely with Lisa to understand her unique needs. They developed a comprehensive care plan incorporating innovative communication tools and phased transition strategies. Through consistent reassurance, hands-on support, and a focus on proactive approaches, Lisa gradually gained confidence, explored her new home, and eventually engaged with the broader community.

Today, Lisa leads a fulfilling and independent life, with significantly reduced behaviours of concern and improved self-care practices. Her journey underscores the profound impact of personalised, person-centred care.

Discover Lisa’s remarkable journey and how our Community Transition Services made a difference.

Download the complete case study to learn more about her path to independence and well-being.