Building bridges: Lisa’s transition to community life

Lisa spent nearly thirty years in institutional care, dealing with complex mental health needs and having little control over her life. Known for her kind and caring nature, she often put others’ needs before her own, which negatively affected her mental and physical health. Nurseline Healthcare adopted a holistic and compassionate approach to support Lisa’s transition from hospital to community living.

The team, which included a Community Psychiatric Nurse (CPN), Positive Behavioural Support (PBS) Specialists, a General Manager, a Registered Manager, and other dedicated professionals, collaborated closely with Lisa to understand her unique needs. They developed a comprehensive care plan incorporating innovative communication tools and phased transition strategies. Through consistent reassurance, hands-on support, and a focus on proactive approaches, Lisa gradually gained confidence, explored her new home, and eventually engaged with the broader community.

Today, Lisa leads a fulfilling and independent life, with significantly reduced behaviours of concern and improved self-care practices. Her journey underscores the profound impact of personalised, person-centred care.

Discover Lisa’s remarkable journey and how our Community Transition Services made a difference.

Download the complete case study to learn more about her path to independence and well-being.

Discover more Impact Stories from our Case Studies

Zayn’s Journey to Independence Through Consistent, Person-Centred Support

Transitions from hospital to community life can be challenging, especially for autistic people with multiple behavioural needs. This case study highlights how a consistent, person-led approach made all the difference for Zayn, a young man who moved from a highly restrictive hospital environment to living safely and independently in his home.

Trust, Resilience and the Right Support: Ryan’s Transition to Community Life

Ryan’s journey from a secure hospital setting to thriving in his own home is a powerful example of what can happen when personalised support, trust, and collaboration come together. Facing the possibility of a high secure placement, Ryan’s transition was instead shaped by listening to his needs, building strong relationships, and recognising his strengths, especially his love for physical activity.

Bridging Back Independence: Emma’s Transition to Community Life

Emma’s journey highlights the impact of Nurseline Healthcare’s Community Transition Services (CTS) in supporting people who are experiencing challenges with their mental health. Through a relationship built on trust, co-production, and person-centred care, the team helped Emma regain confidence, overcome behaviours that challenge, and reconnect with life outside the hospital.