Coronavirus – Advice for Clinicians

March 4, 2020

Across the Catalyst Care Group, and in particular, within our service user facing companies (Nurseline Healthcare, LD Network, Leaf Complex Care, Unique Nursing Services and Nurseline Community Services), we recognise that we support some of the most vulnerable people in our health and social care system and that this support is provided by a diverse and multi-cultural workforce, many of whom travel regularly and have family and friends visiting from overseas.

We recognise the risk that Coronavirus (COVID-19) presents to all members of the population, particularly those with underlying health conditions and those less able to participate in self-care. We acknowledge that as a supporting partner to the healthcare providers and private families alongside whom we work that we need to be proactive in supporting our awareness of the risks involved and the actions that we can take to protect both ourselves and those in our care from infection.

In order to protect both yourself, any service users within your care and your family, friends and colleagues, we ask that all clinicians working within the Catalyst Care Group, ensure that:

  • You notify us immediately if you have recently travelled to or transited through (or live with someone who has recently travelled from or transited through) any of the affected areas in line with government advice. This should be done whether or not you have already returned to work. (The affected areas as advised by the British Government are listed below along with any precautions or actions that need to be taken for travel in the areas listed)
  • You remain vigilant with regard to the symptoms of Coronavirus – a cough, high temperature and shortness of breath. If you notice these symptoms in yourself or a service user, please seek medical advice by dialling 111.
  • If you are at work and feel unwell with any of these symptoms, advise a line manager immediately and if you are off work, please do not attend work and contact us to cancel any shifts until you have received medical advice and have the all-clear to return to work.

You follow strict and thorough hygiene processes at all times including:

  1. Thoroughly washing your hands often (and particularly after being out in the community and using public transport) with soap and water, or use alcohol sanitiser that contains at least 60% alcohol if handwashing facilities are not available.
  2. Covering your cough or sneeze with a tissue, then throwing the tissue in a bin.
  3. Avoiding touching your eyes, nose, and mouth with unwashed hands
  4. You avoid, wherever possible, physical contact with others.
  5. You check with the specific services and settings in which you are working for any localised enhanced infection control procedures which may have been implemented.

Current Government advice regarding affected areas and actions required for travel from or transit through these areas is below:

  • Return from Italy (outside specific areas in northern Italy) before 9 March or in the last 14 days from: mainland China outside of Hubei province, South Korea outside of Daegu, Cheongdo and Gyeongsan, Cambodia, Hong Kong, Japan, Laos, Macau, Malaysia, Myanmar, Singapore, Taiwan, Thailand and Vietnam – stay indoors and avoid contact with others if experiencing high temperature, cough or shortness of breath, even if symptoms are mild. Use the 111 online Coronavirus service (  to find out what to do next.
  • Return from anywhere in Italy on or after 9 March or in the last 14 days from specific areas in northern Italy, Iran, Hubei province in China, Daegu, Cheongdo or Gyeongsan in South Korea – stay indoors and avoid contact with other people even if no symptoms are present.  Use the 111 online Coronavirus service to find out what to do next.
  • You can also use the 111 online coronavirus service to find out what do to next. This can be found here
  • Please do not go to a GP surgery, pharmacy or hospital if you suspect you are infected with Coronavirus and require general advice

These pages will be updated regularly to reflect guidance and advice from the British Government and Public Health England.

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